Here’s a sample letter From Revenue Well for patients at time of re-open.  Frankly, it’s not perfect or terribly comprehensive.  But good for a brainstorming start.

Dear Patient,

In compliance with the recommendations for public health, anyone with a cough or fever will not be allowed in the building and should stay home. We will be happy to reschedule your appointment for a later date.

Before your appointment, you have the option to stay in your car instead of the waiting room until we’re ready to seat you in your personal operatory. Simply call us when you arrive, and we will let you know when we’re ready for you.

Upon entering {PracticeName}, you will be asked to sanitize your hands.

At the beginning of every appointment, you will be asked to pre-rinse with OraCare. OraCare Mouth Rinse has anti-fungal, anti-bacterial and anti-viral properties.

Additionally, we are requesting you sanitize your hands before re-entering the business areas.